HOW MUCH DOES SHIPPING COST?
- USA: All orders $30+ ship for FREE! For orders under $30, SHIPPING is a flat rate of $5.95 via USPS (Tracking # is included).
- CANADA: SHIPPING is a flat rate of $5.95 via USPS (Tracking # is included).
- EUROPE/MEXICO/SOUTH AMERICA/AUSTRALIA/ASIA: SHIPPING is a flat rate of $14.95 via USPS (Tracking # is included).
- PLEASE NOTE: 1) We are not responsible for customs fees. 2) If your package has been returned due to invalid address information, non-payment of customs fees or refusal of parcel, shipping + handling fees are non-refundable.
DO YOU SHIP OUTSIDE OF THE USA?
- Yes, we ship Internationally to most countries. Please check our drop-down menu at checkout.
HOW LONG TILL MY ORDER SHIPS?
- All orders are packed & shipped within 2-3 Business days from when the order is placed.
HOW LONG DOES SHIPPING TAKE?
- USA: Please allow 3-5 Business days.
- INTERNATIONAL: Please allow 10-15 Business days. *NOTE: Customs Clearance can take up to 30 days.
WHAT IS YOUR RETURN POLICY?
- If you are not happy with the item you received, you may return it within 14 days of your delivery date. Upon receipt of your returned item, you will be refunded the amount of the item within 14 days. (NOTE: Unfortunately, you will not be refunded any shipping costs). To initiate a return, please email Admin@AllegoryStory.com with your NAME and ORDER #.
I RECEIVED THE WRONG ITEM OR A DAMAGED ITEM?
- Please email Admin@Allegorystory.com and reference your ORDER# in the subject line and then explain the issue. We will respond within 24 business hours.